Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. we do not have any videos here. We need this rv fixed asap. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. After getting back both radios not working. This has gone on for far too long. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. 2017 Thor Challenger XE Rear and side cameras and radio not working. Largest Family-Owned RV Dealer In The Nation. Like most: All went so smoothly from our first email to our going through the American Canadian borders. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup What's The Best Cordless Vacuum For RVers? 26 gallon black water tank and 31 gallon grey water tank. stands for - Class A, Class C Evolution. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. We bought it new in 2018. All of this back and forth is not fair to us, the consumer. Is An RV Renovation Project Right For You? Not a fuse, not a wire. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. 33 complaints closed in the last 12 months. 1. I have looked and checked all connections and fuses I can find. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. Stock Number or call the glass man in town? This shouldn't be happening. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. They are the same issues we continue to try to get resolved. Thor is saying to just patch it. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. I am not in a place where I can plug in and charge the house batteries. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. The best of Class A amenities and more power than a Class B. **** has not acted in good faith, as the documentation will show. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Multiple calls, travel, estimates, no results. The park/travel switch on my coach does not switch the radio to the coach batteries. After ******* ***** had our coach for almost a year. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. More than 50 pictures were sent to Thor. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. This coach is over 6 years old. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. Please see us for a complete list of features and available options! We have spent more than three years trying to get these issues resolved. We want the work to be done correctly. She is also equipped with . We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 We have only Put 2400 miles on since we bought it. We have a 2017 Thor motor home with a radio installed backup camera. AMAZON LINK:. . No. Then I tried the GFI in my 29m bathroom. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. Description. 15 amp. Meet the redesigned A.C.E. Plus tax, title and license. Don't go searching for zebras just yet. Our motorhome has been in the shop at la mesa for 71/2 months. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. purchased in July 2022. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. 40,000 miles. Your luxury Mercedes Sprinter motorhomes. Surround Sound. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. 2 tables that convert into beds. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. Nobody will build them better. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. Most of the issues listed on pdf ************************************************************** 2021. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. State: Texas. After changing the engine battery the radio and backup camera will not work. Now we have two new bids one for $4,500.00 from a subcontractor. 2. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. The radio may well be powered by the house batteries. bunk bed. BBB Business Profiles are subject to change at any time. It's been non-stop. Save. See dealer for details. Please contact us to verify info, and to check availability as our inventory changes rapidly. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Radio. According to the call notes several of his concerns were discussed and further explained. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. See dealer for details. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. Solar panals not bolted properly to roof.Propane sensor faulty. Listed 27 weeks ago in Cass . **** has already sent the flooring. Paint. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. Across from the sofa is a booth dinette. Thank you. 1 swinging tv screen. Class Cs with the beloved luxuries of Mercedes-Benz. Thor Motor Coach. Posts: 7. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! I will state again that this is not a new claim. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. Ill keep taking all suggestions and look a while longer. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. Diesel and gas-powered chassis options. **** did send the new flooring to CW. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. ********************************* became Retail Warranty Supervisor in April of 2022. Our Owners Resource and Owners Guide can help you get the most out of your travels. Not just one but every single seat in the coach. Leaves one to wonder if it was ****'s plan all along to run out the clock. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! One previous owner purchased it new.We have had multiple issues with the coach. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. WHY are the flooring issues causing such concern on behalf of Thor? Doesn't look like I am getting power to the radio since battery replaced. Wheel sensors for air pressure not working. The elements cause the roof to expand and retract. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. You are using an out of date browser. We purchased a 2020 ************ model **** on September 4, 2019. I will say again this coach cost us 100's of thousands of dollars. Plus tax, title and license. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. This has all been dragging on for far too long. The owner listed is **************************. I am waiting for **** to call us back. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. As a matter of policy, BBB does not endorse any product, service or business. BBB is here to help. It has generator in it but does not work. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. RV Wife. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G).