amex platinum purchase protection lost item

2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. Visit americanexpress.com/benefitsguide for details. *Benefits may vary by issuer. Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Here are some tips to help you navigate this growing trend. Motorized vehicles, parts and accessories. Learn more: The best travel credit cards right now. Dozens of cards offer this benefit. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Amex has you covered in that instance, too. The ideal credit card to aim for is one that will both maximize your earning on the purchase and give you protection against theft and damage. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. * Eligibility and benefit levels vary by card. You will be asked certain questions about your claim at that time. For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. TPG values this bonus at $1,388. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). Finally, be diligent, complete and timely when you file your claims. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. EgnS+JoYlUR fbcv,R38{TA\ =e`%! Delta SkyMiles Platinum Business American Express Card. 0 This card shines for this use, but overall the star ratings may differ when compared to other cards. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Please view our advertising policy page for more information. Are you sure you want to rest your choices? The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. Terms apply to the offers listed on this page. *Benefits may vary by issuer. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. has been collected independently by NerdWallet. So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. FlyerTalk Evangelist. Terms apply. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. The claim was quickly accepted, and I was issued a statement credit for my purchase. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. As always, check your credit cards guide to benefits to see which benefits apply to you. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. So, forgetful consumers may want to put their purchases on one of American Express' premium cards that include lost items under the Amex purchase protection benefit. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. And you'll usually be required to file a police report if you are claiming it as stolen. Related: Best credit cards for extended warranties. Note that purchase protection is different from. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Our points-obsessed staff uses a plethora of credit cards on a daily basis. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Eligibility and Benefit level varies by Card. Related: Everything you need to know about Amex purchase protection. Official application link: Blue Cash Everyday Card from American Express. The card doesnt offer price protection or return protection, though. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. Terms apply. Its smart technology that helps us make sure its really you when shopping online. * Eligibility and benefit levels vary by card. Delta SkyMiles Blue American Express Card. Coverage limits apply. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). For an explanation of our Advertising Policy, visit. same thing happened to me, left a small bag under front seat. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. For return protection, you have to file a claim within 90 days of your original purchase.. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Get more smart money moves straight to your inbox. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Purchase protection doesnt require any registration in advance. This benefit acts as a kind of insurance against theft or damage for a period of time after you buy something. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. pAxTu:E4 VB8H_ fUsF4A~ScD_ ^8v8_]gw`\7f(g~5"ip JI. are covered by AmEx's purchase protection coverage. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. Something went wrong. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Amazon marketplace merchant won't accept returns after 30 days. Check your eligibility here. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Pre-qualified offers are not binding. This site does not include all credit card companies or all available credit card offers. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. We lost some recently purchased shoes at an Airbnb and despite the cleaning team looking multiple times it was nowhere to be found. Amex will reimburse you up to a maximum of $1,000 per card member account per calendar year based on the date of purchase. How to file a purchase protection claim with Amex. Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre . 4. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Plus, your own feed of TPG content. Plus, AmEx can change the coverage at any time. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . Pre-qualified offers are not binding. You want a travel credit card that prioritizes whats important to you. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. We may receive compensation when you click on links to those products. Items not being safeguarded or left at an unlocked location. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. How do I Redeem Membership Rewards Points. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Visit americanexpress.com/benefitsguide for details. For a complete description of the policies of your American Express card, select your card on this page. To view rates and fees of The Platinum Card from American Express, see this page. We'll run a soft credit check to find special offers, but it wont affect your credit score. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. 0% intro APR for 15 months from account opening on purchases and balance transfers. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Policies are underwritten by AMEX Assurance Company. Youre out of luck, right? If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. This site does not include all credit card companies or all available credit card offers. Not as useful for those living outside the U.S. American Express processes claims more quickly than some other issuers. Related: Your complete guide to shopping protections on American Express cards. If submitting a claim by phone, you will be asked certain questions about your claim. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. 995 0 obj <>stream This compensation comes from two main sources. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. *Excess of 50 applies. Policies are underwritten by AMEX Assurance Company. Not lost, you know where you left it, and someone took it knowing it did not belong to them. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. Go to the Amex extended warranty claims webpage to file online. The card details on this page have not been reviewed or provided by the card issuer. Commissions do not affect our editors' opinions or evaluations. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. See the respective Guide to Benefits for details, as terms and exclusions apply. 2023 Forbes Media LLC. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Editors note: This is a recurring post, regularly updated with new information. The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. Visit americanexpress.com/benefitsguide for details. More information can be found here. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. ^Eligibility and benefit levels vary by card. update? If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Worry less. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Each eligible AmEx card is covered for up to $50,000 in claims per year. Return Protection1 ^ Eligibility and benefit levels vary by card. Delta SkyMiles Gold Business American Express Card. He published over 2,000 articles on The Points Guy before becoming a freelance writer. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. Gifts are covered as long as they were purchased using an eligible card, Eligible World and World Elite MasterCard cards, Guide to Visa Signature benefits via CapitalOne. War, acts of war or service in the military. All financial products, shopping products and services are presented without warranty. Many or all of the products featured here are from our partners who compensate us. Here is a list of our partners and here's how we make money. Notably, American Express prepaid debit cards do not come with this benefit. How do I find and add Amex Offers to my Card? The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. Provided you purchased them less than 90 days ago you should be covered. Claims can be made online or by giving American Express a call at 1-800-322-1277. We believe everyone should be able to make financial decisions with confidence. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. This benefit is limited to $1,000 annually. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Here are our picks for the. Underwritten by AMEX Assurance Company. Marriott Bonvoy Brilliant American Express Card. So, checking the terms for your AmEx card when you need coverage is essential. The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. endstream endobj startxref Select the Card below to read the full terms and conditions for Return Protection related to that Card. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. diamondsaremadeunder 3 yr. ago. Plus, this card doesnt exclude lost or misplaced items and is great for foodies, due to its bonus-earning categories and monthly spending credits with restaurants and Uber/Uber Eats. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. Posts: 13,805. The Centurion Card from American Express and The Business Centurion Card from American Express. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Purchase Protection Coverage Period as described below. Enrollment required. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. Past performance is not indicative of future results. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Submitted a claim and it was approved the next day. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. All American Express cards with extended warranty benefits provide the same amount of coverage. Often, you will get a response to your initial claim inquiry within 48 hours. Official application link: Ink Business Cash Credit Card. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. PSA: Never ever ever put anything in the seat pocket of an airplane. Terms apply. Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.".

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